Privacy Policy

This policy explains how Town & Country Driveways Ltd uses the information you give us.

What we collect

When you request a survey or contact us, we collect your name, phone number, postcode, email address (if given), details of the job and any photos you choose to send.

How we use it

We use your details only to respond to your enquiry, arrange and carry out a survey, quote and complete work. We don’t sell or share your details with anyone for marketing.

How long we keep it

Enquiries that don’t go ahead are deleted within 12 months. Customer records are kept for as long as needed for guarantees and our legal obligations.

Cookies and analytics

We use Google Analytics and Google Ads to see how people find the site and which of our adverts lead to enquiries. These set cookies only if you allow them in the cookie banner. You can change your choice at any time using “Cookie settings” at the bottom of every page.

If you decline, Google may still receive basic signals without cookies (for example, that a page was viewed), which can’t be used to identify you.

When you send an enquiry we also record the page you sent it from and, if you came from one of our adverts, the advert reference, so we know which adverts are worth paying for.

Your rights

You can ask to see, correct or delete the information we hold about you at any time by emailing sales@townandcountrydrivewaysltd.co.uk.